Informed, Empowered, Heard: The Future of Pharmacy & Patient Health Advocacy | SXSW 2026

Haley Collavo

Content Editor

Join Southend Pharmacy VP of Marketing Haley Kavalo and Gloria Vanderham of Highwire Health for a candid fireside conversation on the role of compounding in modern healthcare.
Drawing on her own journey through years of unanswered health questions and a career spent in independent pharmacy, Haley shares why she’s speaking publicly about her story for the first time and what she’s learned about where compounding fits: drug shortages, unmet patient needs, quality standards, and the evolving policy landscape.
Attendees will walk away with a clearer picture of when compounded medications may be appropriate, how providers and pharmacies can work together to expand access, and why every patient deserves to be seen as a whole person.

Key takeaways
  • How compounding can bridge gaps when commercially available therapies don’t meet a patient’s needs, told through Haley’s 15 years as both a patient and a pharmacy professional
  • The role of compounding across the care continuum, from drug shortages to alternative dosage strengths, delivery forms, and allergy considerations
  • What goes into quality at a 503A pharmacy, including dedicated QA/QC teams, sourcing, and testing
  • Where provider education makes the biggest difference: clear use cases and decision-making frameworks for when a compounded option may be appropriate
  • The future of pharmacy access, including stronger provider-pharmacy-patient collaboration, digital platforms, and direct care and cash-pay models

Compliance. Expertise. Quality. Speed.
Four pillars defining a higher standard for the compounding industry.

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